Refund policy

Returns & Exchanges

This collection is part of an Archive Sample Sale.

As these pieces are limited, discounted, and final release styles, we do not accept returns or exchanges for change of mind

Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery at: archivejewellerystudio@gmail.com

We will assess the issue and organise a replacement or refund where appropriate, in line with Australian Consumer Law.

Important Notes

  • Please choose carefully before purchasing
  • We are unable to offer refunds for incorrect sizing or change of preference
  • Minor variations may occur as part of the sample nature of these pieces